Most Common Questions Articles

• What does it mean when it says "Estimated Delivery"?
• Estimated shipping dates for new orders
• Why are there recurring delivery delays?
• The item I want to order is currently out of stock. What can I do?
• Where are your bikes produced?

• How do I clean the chain on my woom bike if it has a Hebie chainguard on it?
• How much are the shipping costs?
• Are customs fees charged for orders placed outside of the EU?
• Guarantee information
• How can I find a woom retailer?